FAQ
How Do I Place An Order?
To place an order you must first click 'Add to Cart' before you will be able to select your size and color.
Payment & Shipping
Our products are shipped within 4-7 Days using the following carriers: USPS . To return your product, you should mail your product to: United States 76247. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Secure Ordering & Payment Options
Payments are secured through PayPay.com. We will be accepting credit card information soon.
Returns & Refunds
-
Our refund policy is 7 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at FamLifellc700@gmail.com and send your item to:
-
We will gladly accept your order for return or exchange in its original condition within 7 days of when you received it. If you think you may need to return or exchange an item, please keep the invoice that came with your order.
-
Please contact customer service immediately upon receiving your order if you believe the product(s) to be damaged or defective. We kindly ask you to hold on to all merchandise and original packaging until you speak with a customer service associate. We will provide a replacement item or issue a refund as well as cover all shipping costs associated with any damaged product.
-
Original condition refers to any merchandise that is unworn, not-used, and has not been washed and/or put in a dryer for any reason. The item(s) must not smell strongly of smoke and/or body odors of any type, are not covered in pet and/or human hair, and are not stained or damaged in any other way.